Privacy Policy

Last updated: 27 Oct 2025

At FREAKTHETIX ("we", "our", "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you browse our website or place an order.

1. Information We Collect

We collect information you provide directly, including:

  • Name, phone number, email
  • Shipping / billing address
  • Order details (products, size, amount, etc.)

We may also collect limited technical data like IP address, device/browser type, and basic analytics (for fraud protection and to improve the site).

2. How We Use Your Information

  • To process and deliver your order
  • To contact you about your order (confirmations, delivery updates, etc.)
  • To prevent fraud / payment abuse
  • To improve our products and shopping experience

3. Sharing Your Information

We do not sell your data. We may share limited info with:

  • Payment gateways (for online payment processing)
  • Couriers / delivery partners (to ship your order)
  • Fraud prevention / security tools

4. Data Retention

We keep basic order records (name, phone, address, items ordered) for tax, support, and anti-fraud reasons. If you want us to delete certain personal info, contact us and we’ll review it unless we’re required to keep it for legal reasons.

5. Security

We take reasonable steps to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Contact Us

Questions about privacy? Reach us at: support@freakthetix.com