Shipping Policy
Last updated: 27 Oct 2025
1. Dispatch Time
Orders are usually processed and handed to our delivery partners within 1–2 working days. During high-demand drops, dispatch may take slightly longer.
2. Delivery Time
Typical delivery window is 2–7 working days depending on your pincode, courier network, and location.
3. Tracking
Once your order is shipped, you’ll receive a tracking link (for example Delhivery tracking / AWB number). You can also check status in your account / Orders page.
4. Address & Phone
Please make sure your shipping address and phone number are correct at checkout. Couriers may call before delivery. We are not responsible for delays due to unreachable phone numbers, incomplete addresses, or local delivery restrictions.
5. Failed Delivery / RTO
If the courier cannot deliver after multiple attempts and the package returns to us (RTO), we can reship (extra cost may apply) or treat it as a cancellation minus shipping/handling fees.
6. Cash on Delivery
COD may include an additional handling fee (for example ₹120) to cover COD / pickup costs. Refusing COD parcels repeatedly may lead to COD being disabled for your account.